Los Alamitos, California, USA – Epson America, Inc. announces that Grandma's Jam House (Grantsville, Maryland), a family-owned producer of artisanal jams and jarred goods, upgraded its product labeling with ColorWorks® on-demand color label printers. Printing hundreds of small-batch labels daily for its various jarred goods – jams, jellies, pickles, salsas, honeys, and more – the company sought out Epson for a solution it could rely on to produce labels with vibrant colors and custom designs that reflect the heart of its brand.

“Our previous label printer would have banding issues and no maintenance, troubleshooting or customer support could fix it,” said Tony Kanagy, manager, Grandma’s Jam House. “The labels would deteriorate and fade very quickly and have lines through them, diminishing the perceived quality and appearance of our time-honored products. After investing in thousands of dollars of equipment with no improvements, we needed a solution we could rely on that was going to make high-quality color labels without costing too much.”

To elevate its product packaging and help ensure high-quality, durable labels, Grandma’s Jam House approached Kenco Label & Tag for help. Kanagy was referred to the ColorWorks CW-C6000A color label printer to deliver up to 4-inch labels and print speeds of up to 5-inches per second1 to accommodate its short-run batches and versatile line of products. With up to 1200 dpi resolution, the CW-C6000A produces crisp images comparable to pre-printed labels and has an auto cutter for easy job separation. Kanagy onboarded the ColorWorks CW-C7500 inkjet label printer to accommodate growth and support larger batch needs.

“We are very happy with our ColorWorks printers because they integrated easily, are easy to use and they consistently print high-quality color labels in a short amount of time,” shared Kanagy. “We can hit ‘print’ on a job of 1,200 labels, walk away and not have to worry, and be pleased when the labels are done, knowing they are accurate and great quality.

“An added benefit is that we no longer take up space with piles of pre-printed labels that would ultimately go to waste due to fading or end up wasting labels due to required re-prints,” Kanagy continued. “In addition, the remote printer management function has allowed us to spend more time in other areas of production rather than supervising the label printing process.”

The logistics department of the business has also made use of the ColorWorks printers to create shipping labels and courier-specific labels to help ensure accurate and timely deliveries. “Once we had the ability to produce more durable labels, we began using the ColorWorks printers for more than just label printing, including outgoing shipping labels to streamline order fulfillment and miscellaneous warehouse-related labels for product inventory organization,” said Kanagy. “Ultimately, the ColorWorks has been beneficial to our business in multiple ways.”

"The ColorWorks printers are flexible powerhouses, each with added features and functionality tailored for a range of labeling applications,” said Stevi Sterns, product manager, Epson America. " Efficiency, quality and customization are crucial in labeling operations, and we are thrilled to provide the technology to help Grandma’s Jam House confidently improve its product labeling while maintaining the high standards that its customers love."