Inkcups, a global leader in printing technology, appointed Sebastian Teichmann as Service Manager Europe. Based in Freudenberg, Germany, Teichmann will be responsible for overseeing technical installations, complex system integrations, and customer support across Inkcups’ European and UK markets. His role will also include providing escalation and technical backup support to the company’s regional team of Field Service Engineers.

With more than 20 years of experience in the inkjet printing industry, Teichmann brings extensive technical and leadership expertise to the position. Before joining Inkcups, he served as the Tier 3 Remote Support Lead, EMEA, for Kornit Digital and held key roles at EFI and Fujifilm. His background includes managing Tier 3 product specialists, overseeing beta and upgrade projects, and analysing service performance to drive operational improvements.

Gregg Harwood, Director of Digital Product Management & Global Service at Inkcups, said, “Sebastian’s expertise in the inkjet printing industry means he is already contributing significantly to strengthening Inkcups’ dedicated support and service in his new role as Service Manager Europe. As a result, Inkcups can continue to build on the high standard of support and service we pride ourselves on delivering across our entire geographical offering.”

Teichmann’s appointment underscores Inkcups’ ongoing commitment to providing exceptional technical service and customer support globally, ensuring that its European clients continue to receive fast, reliable, and expert assistance across all installations and product integrations.